Cookie Notice
Version 1.1 Effective From: September 2020
A cookie is a small piece of data that is sent between a website and your web browser, enabling the website to function properly and the website owner to collect helpful information about your visit.
A cookie cannot read data from your hard disk or read cookie files created by other websites.
If a cookie is a “session” cookie, it will expire at the end of your browsing session.
“Persistent” cookies remain on your device even after you close your browser; this helps to remember your preferences ready for the next time you visit.
Most websites use cookies, as they help organisations achieve a number of common business objectives.
Cookies play an important part in delivering the intended functionality and security of a website. For example, they help a website remember your log-in details and can provide helpful information during a cyber security attack.
Another objective is for the website owner to learn about, and improve, the user experience of visitors to the website. Information collected by cookies can also be used to show you content that you are likely to be most interested in when you visit the website or within marketing material.
In this section you can find details on the cookies we use on our website.
It is important to be aware that our cookies will never analyse visits to other websites or track any internet searches being undertaken whilst you still have a window open on any of our websites.
On first access to any our website, or by clicking the ‘c’ in the left hand, bottom corner of the screen, you will see our Cookie Manager (Fig 1.).
Here you can Reject All, Accept All or choose to switch on or off the Analytic and Marketing categories of cookies.
Please be aware, switching off the cookies could impede your website user experience.
Strictly Necessary Cookies
These cookies enable you to use the service securely by authenticating you. Your user credentials will be remembered so you don’t need to log in every time you use the service.
| Cookies | Provider | Purpose | Duration |
|---|---|---|---|
| IndexedDB | Web Browsers | Authenticates the user and enables them to interact with the service. | 2 Years |
| _stripe_mid | Stripe | These cookies are set during the subscription payment process for fraud prevention and detection. | 1 Year |
| _stripe_sid | 30 Mins | ||
| m.stripe.com (called _guid/ m cookie) | 2 Years |
Analytics Cookies
These cookies help us, and the third parties we work with, to understand how effective our websites are by collecting and reporting information on usage. They also provide useful functionality, performance, statistical and security features across our websites. Information collected by these cookies helps us to improve the functionality and user experience of our website and any associated services.
Our websites currently, or will at some time, use the following analytics cookies:
| Cookies | Provider | Purpose | Duration |
|---|---|---|---|
| _utma | Collects data on the number of times a user visited the website as well as dates for the first and most recent visit. Used by Google Analytics | 2 years | |
| _utmb | Registers a timestamp with the exact time of when the user accessed the website. Used by Google Analytics to calculate the duration of a website visit. | 1 day | |
| _utmt | Used to throttle the speed of requests to the server | ||
| _utmc | Registers a timestamp with the exact time of when the user leaves the website. Used by Google Analytics to calculate the duration of a website visit. | Session | |
| _utmz | Collects data on where the user came from, what search engine was used, what link was clicked and what search term was used. Used by Google Analytics | 6 months | |
| _utm.gif | Google Analytics Tracking Code to log details about the visitors' browser and computer | Session | |
| test_cookie | To check whether the visitors web browser is set to allow or reject cookies | 1 day | |
| PHPSESSID | Survey Legend | Preserves user session state of requests to the server | Session |
| Ic_sso7426011 | To enable the use of Survey Legend services. | 1000 days | |
| _ga (x2) | Registers a unique ID used to generate statistical data on how the visitor uses the website and to throttle request rate. | 2 Years | |
| _gid (x2) | 1 day | ||
| _gat (x2) | |||
| Cookie Consent | Consentric | Stores the users cookie consent state for the current domain | 1 year |
| Cookie Control | To control the cookies applied based on user cookie management choices | 3 months | |
| @@History/@@scroll|# | Tracks users page scrolling state | Session | |
| lang | Remembers the users' selected language version of a website | Session |
Marketing Cookies
Marketing cookies are used to track your activity across our website. We do this to predict the products and services you are likely to be interested in, so that we can send you relevant and personalised marketing material.
Our websites currently, or will at some time, use the following marketing cookies:
| Cookies | Provider | Purpose | Duration |
|---|---|---|---|
| Ads/ga-audiences | Used by Google AdWords to re-engage visitors that are likely to convert to customers, based on the visitor's online behaviour across websites. | Session | |
| _hssc | Hubspot | This cookie keeps track of sessions. This is used to determine if HubSpot should increment the session number and timestamps in the _hstc cookie. It contains the domain, viewCount (increments each pageView in session), and session start timestamp | 1 day |
| _hssrc | Collects statistical data related to the user's web site visits, such as the number of visits, average time spent on the website and what pages have been loaded. The purpose is to segment the website's users according to factors such as demographics and geographical location, in order to enable media and marketing agencies to structure and understand their target groups to enable customised online advertising. | Session | |
| _hstc | 1 year | ||
| _ptq.gif | Sends data to the marketing platform Hubspot about the visitor's device and behaviour. Tracks the visitor across devices and marketing channels. | Session | |
| Embed/v3/counters.gif | Collects information on user preferences and / or interaction with web-campaign content - This is used on CRM -campaign-platform used by website owners for promoting events or products. | Session | |
| hubspotuk | Keeps track of a visitor's identity. This cookie is passed to the marketing platform HubSpot on form submission and used when de-duplicating contacts. | 1 year | |
| Facebook Pixel | On taking an action on our website, the pixel receives details of the action. Examples of actions include downloading content. This allows us to see what actions have been taken and gives us the option reach those customers again through future Facebook ads. | 1 year |
To manage the use of cookies, you can use our Cookie Manager .see section ‘Cookie Manager’ above or you can set your browser to block or delete cookies.
You can find out more about how to do this by clicking the following links for your web browser:
Please note that blocking or deleting cookies is likely to have a negative impact on your user experience and the functionality of the website during your visit.
We hold any information collected by cookies securely in line with recognised industry standards and never sell it on to third parties.
Further information on how we hold your data securely and your rights in relation to your data can be found in the Privacy Notice of our Group website.
For more information on cookies in general, please visit All About Cookies.
If you would like to know more about how MLD Global manages cookies, please email us on dataprotection@mylifedigital.co.uk.
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